Menciones Legales, CGV, PP

Legal Mentions

General Terms and Conditions of Sale

Legal Mentions

Editor:

• Name: Hélène Lopez

• DNI: X7920585Y

• Address: Carrer Sant Miquel, 36

• Phone: 650 247 242

• Email: helene-lopez@hotmail.com

Publication Director:

• Hélène Lopez

Hosting Provider:

• Name: Wix

• Address: 500 Terry A Francois Blvd, Fl 6, San Francisco, California, 94158-2230, USA

• Phone: +1 (855) 946-9843

I am committed to protecting the privacy of users of my website. I do not collect personal data unless voluntarily provided by users (e.g., through a contact form). Personal data collected is used solely to respond to inquiries and is not shared with third parties without consent.

Cookie Policy

My website may use cookies to enhance the user experience. Cookies are small files stored on your device that allow preferences to be remembered and website usage to be analyzed. You can manage your cookie preferences through your browser settings.

Services Offered

• Functional Naturopathy Consultations

• Neurofeedback Sessions

• Neurofeedback System Rental

Code of Ethics

I adhere to the ASESTENA code of ethics, ensuring a high level of professionalism and ethical practice.

Last Updated: 10/09/2024

This Privacy Policy explains how Hélène Lopez (hereinafter referred to as “I” or “my”) collects, uses, and protects the personal information of users on this website.

1. Information I Collect

I collect personal information that users voluntarily provide through contact forms or emails, such as their name and email address.

2. Use of Information

The information collected is used exclusively to respond to inquiries and provide information about my naturopathy services. It will not be shared with third parties without your consent.

3. Legal Basis for Data Processing

The processing of data is based on the user’s consent and the legitimate interest of providing my services.

4. User Rights

Users have the right to:

• Access: Know if I am processing their personal data.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of their data.

• Restriction: Request limitation of data processing in certain circumstances.

• Objection: Object to the processing of their data.

• Portability: Request the transfer of their data to another controller.

To exercise these rights, users can contact me using the information provided at the end of this policy.

5. Security

I implement reasonable measures to protect users’ personal information and prevent unauthorized disclosure.

6. Data Retention Period

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and in compliance with applicable legal obligations.

7. Cookies

This website may use cookies to enhance the user experience. Users can configure their browsers to reject cookies, although this may affect the website’s functionality.

8. Policy Changes

I reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page and notified to users.

9. Contact

If you have any questions about this policy or wish to exercise any of your rights, you can contact me at:

• Email: helene-lopez@hotmail.com

• Phone: 650 247 242

General Terms and Conditions of Sale (GTC)

Last Updated: 10/09/2024

These General Terms and Conditions of Sale govern the contracting of services through the website of Hélène Lopez (hereinafter referred to as “I” or “my”). By requesting my services, the client accepts these terms.

1. Identification of the Service Provider

Name: Hélène Lopez

Tax ID (NIF): X7920585Y

Address: Carrer Sant Miquel, 36

Email: helene-lopez@hotmail.com

Phone: 650 247 242

2. Purpose of the Service

These terms regulate the provision of functional naturopathy services and neurofeedback sessions.

3. Contracting Process

• Clients may request services through the website or direct contact.

• Once the request is received, availability will be confirmed, and a quote will be provided if necessary.

4. Prices and Payments

• Service prices will be detailed in the quote or service description on the website.

• Payment will be made via bank transfer or the agreed method at the time of contracting.

5. Right of Withdrawal

• In accordance with current legislation, clients have the right to withdraw from the contracted service within 14 calendar days of confirming the contract, provided the service has not yet commenced.

• To exercise this right, the client must notify me via email.

6. Modification of Terms

• I reserve the right to modify these General Terms and Conditions of Sale. Any changes will be notified to clients via the website.

7. Data Protection

Client personal information will be processed in accordance with the Privacy Policy published on the website.

8. Governing Law and Jurisdiction

• These terms are governed by Spanish law.

• For the resolution of any disputes, the parties submit to the jurisdiction of the courts of the consumer’s residence.

9. Limitation of Liability

• The services offered by Hélène Lopez are complementary and do not substitute conventional medical care. I am not a doctor and am not authorized to provide medical diagnoses or treatments.

• The advice and recommendations provided are for informational purposes only and are intended to complement conventional medical treatment. Clients should always follow the instructions and treatments prescribed by their doctor and consult their doctor before making any changes to their health regimen.

• Consequently, I cannot be held responsible for the client’s dissatisfaction with the results obtained or for any consequences arising from the use of the services. It is always recommended to consult a healthcare professional for any medical concerns.